Radio Automation Software Support: The Ultimate Guide

Radio Automation Software Support

Radio automation software is essential for broadcasters to manage their programming schedules, advertisements, and music playlists. The software automates tasks that would otherwise be performed manually, providing a reliable and efficient solution for radio stations. However, without proper support, radio automation software can be difficult to navigate and maintain. In this article, we’ll explore some of the best radio automation software options available and the support they provide.

In this article, we will cover the following topics:

• TuneTracker Systems
• BSI Radio Automation
• Nextkast Radio Automation
• RadioDJ
• ENCO

Read on to learn more about radio automation software support and which software may be the best fit for your needs.

TuneTracker Systems

TuneTracker Systems is a popular choice for radio automation software, offering a range of features and excellent customer support. The company prioritizes understanding their customers’ needs and providing honest answers about their products.

Types of Support Provided by TuneTracker Systems

TuneTracker Systems provides a variety of support options for their customers, including:

• Free email support
• QuickTips
• Training opportunities
• One free month of telephone support for new license purchasers
• Continued support available for a fee

Positive Reviews of TuneTracker Systems

TuneTracker Systems is known for their clear and friendly documentation. Users have also praised the company’s support team for their responsiveness and expertise. According to TuneTracker System’s website, the company has “achieved a 90% satisfaction rating for their support services.” TuneTracker Systems is an excellent choice for those looking for reliable and comprehensive radio automation software support.

BSI Radio Automation

BSI Radio Automation is another popular choice for radio automation software. The software is designed to automate radio broadcasting and includes a range of features to help stations manage their programming schedules, advertisements, and music playlists.

Customer Support Options Provided by BSI Radio Automation

BSI Radio Automation offers several customer support options, including:

• Phone support from 8 am to 5 pm PST
• Email support
• Live chat support
• Remote support

Users have praised BSI Radio Automation’s support team for their responsiveness and expertise. BSI Radio Automation is an excellent choice for those looking for reliable and efficient customer support for their radio automation software.

Nextkast Radio Automation

Nextkast Radio Automation is a comprehensive radio automation software that has received positive feedback from users for its stability, intuitive scheduling and encoding system, and advanced features. The software has been used by radio stations in the US and Canada, including the San Diego Zoo and Safari Park, and has been compared favorably to other automation software.

Advanced Features of Nextkast Radio Automation

Nextkast Radio Automation includes several advanced features to help broadcasters manage their programming schedules, advertisements, and music playlists. Some of these features include:

• Automatic scheduling and playlist generation
• Voice tracking
• Sound processing
• Advanced audio library management
• Support for a wide range of audio formats

Positive Reviews of Nextkast Radio Automation

Users have also noted that Nextkast Radio Automation has a retro sound quality with modern automation capabilities. According to a review on TechRadar, “Nextkast Pro is a smart, simple and reliable choice for small to medium-sized radio stations.” Overall, Nextkast Radio Automation is an excellent choice for those looking for comprehensive radio automation software with reliable support.

RadioDJ

RadioDJ is a radio broadcasting software with special features such as an integrated encoder, artist-title export, and an audio processor plugin. The software requires Windows 7, 8.1, or 10, multiple sound card outputs, and .NET Framework 3.5 or 4.6. It supports various audio formats, podcast, and ID3 tags.

Features of RadioDJ

RadioDJ includes several features to help broadcasters manage their programming schedules, advertisements, and music playlists. Some of these features include:

• Automatic playlist generation
• Voice tracking
• Sound processing
• Advanced audio library management
• Support for a wide range of audio formats

Requirements for Using RadioDJ

In order to use RadioDJ, users must have a Windows computer with Windows 7, 8.1, or 10 installed. The software also requires multiple sound card outputs and .NET Framework 3.5 or 4.6. Users should ensure that their computer meets these requirements before purchasing and installing RadioDJ.

Overall, RadioDJ is a reliable and comprehensive radio automation software option for those with Windows computers.

ENCO

ENCO is a company that offers software solutions for broadcasters. Radio Magic, a two-station FM network in southern Italy, has integrated ENCO’s Ensemble Music Scheduler and enCloud toolset to improve their automated workflow efficiency and save money in content management and on-air playout. The General Manager of Radio Magic praises the intuitive nature of the new tools and the quick learning curve.

ENCO’s software solutions are designed to help broadcasters manage their content and automate their workflow. The company offers several products, including:

• MOM (Media Operations Manager)
• DAD (Digital Audio Delivery)
• HotShot
• ClipFire
• enCaption
• enTranslate

ENCO’s products are designed to be reliable, efficient, and user-friendly, providing broadcasters with comprehensive solutions for their automation needs.

Wrapping Up

Radio automation software is an essential tool for radio stations of all sizes. With the right software, broadcasters can easily manage their programming schedules, advertisements, and music playlists, ensuring that their content is broadcasted smoothly and efficiently.

In this article, we’ve discussed several popular radio automation software options, including TuneTracker Systems, Nextkast Radio Automation, RadioDJ, and ENCO. Each of these software options offers unique features and benefits, making them suitable for various broadcasting needs.

If you’re looking for reliable radio automation software with excellent after-sales support, TuneTracker Systems is a great option. Nextkast Radio Automation is an intuitive and stable software option, while RadioDJ is a comprehensive option for those with Windows computers. Finally, ENCO offers several software solutions for broadcasters, including MOM, DAD, and HotShot.

We hope this article has provided you with valuable insights into radio automation software and its many benefits. Be sure to check out our other great content for more informative articles on technology and broadcasting.

Questions

Who can benefit from radio automation software support?

Anyone involved in radio broadcasting can benefit from automation software support.

What are the benefits of radio automation software support?

Radio automation software support can help broadcasters manage their programming schedules, advertisements, and music playlists efficiently.

How can radio automation software support improve workflow efficiency?

By automating many of the tasks involved in broadcasting, radio automation software can help improve workflow efficiency.

What if I encounter issues with my radio automation software?

Most radio automation software providers offer after-sales support, including email and telephone support, to help users resolve any issues.

How can I ensure I get the most out of my radio automation software?

Attend training sessions, read documentation, and take advantage of any support resources offered by the software provider.

What if I have specific requirements for my radio automation software?

Look for software that offers customization options or contact the software provider to see if they can accommodate your specific requirements.